2021 Corporate Social Responsibility Report

We make healthcare run better. This mission holds true not only for our healthcare partners but for the world in which we live.

We aim to make a positive impact together with our employees and partners in the US and beyond. Our 2021 Corporate Social Responsibility Report details the work we're doing to make communities—and our planet—healthier, stronger and more sustainable.

2021 CSR Report (PDF)

Continue scrolling to read our interactive report.

Making a lasting impact

We work together with our healthcare partners, employees and communities to identify the places—and the causes—where we can make the biggest impact.

Global health

Through our Global Health Initiative, we leverage employee skills and expertise to create solutions that empower clinicians and help people in low-resource settings receive the healthcare they deserve.

Explore global health

Community impact

We help strengthen our communities by partnering with nonprofit organizations addressing social determinants of health to achieve health equity.

Explore community impact


Our sustainability solutions help protect the environment. From our eco-friendly products and programs to our renewable energy investments, we’re working to make healthcare more sustainable.

Explore sustainability

Diversity & inclusion

By recognizing and celebrating the diversity of our employees and creating an inclusive workplace, we tap into their unique perspectives, which allows us to create innovative solutions for our customers.

Explore diversity & inclusion

Employee health & well-being

The foundation of our success is our people. Their tireless dedication and hard work is what enables us to make healthcare run better, which is why we prioritize our employees’ well-being.

Explore employee health & well-being

Ethics & compliance

We’re committed to high ethical and business standards and expect all our employees to behave honestly and with integrity in every part of our business.

Explore ethics & compliance

A message from our leaders

In 2021, Medline focused on investments in renewable energy, elevating clinical knowledge in low-resource countries and continuing to address social determinants of health. This 2021 CSR Report details the work completed last year to make a positive and substantive impact in these areas of focus. It also illustrates our commitment to building new, strong foundations and measurable results across the communities in which we live and work.

— Jim Abrams, Chief Operating Officer; Charlie Mills, Chief Executive Officer; Andy Mills, President

Read their full message

“In line with the maturation of our Corporate Social Responsibility program, we are transitioning to a global Environmental, Social and Governance (ESG) model. The work we’ve done to be a positive social and environmental steward has had a tangible effect on the health systems we partner with and the communities we serve, and we are eager to adopt a data-driven approach to impact that requires deeper integration, coordination and transparency—all in an effort to make healthcare more sustainable and equitable.”

Francesca Olivier
Vice President, Environmental, Social and Governance

Supporting UN sustainable development goals

Our vision for building a better world is closely tied to the Sustainable Development Goals (SDGs) adopted by the United Nations in 2015. The SDGs are 17 global initiatives for achieving a sustainable future for all by the year 2030. The work we do to create positive social change aligns with many of these goals, including those to protect the health and well-being of all people, promote sustainable economic growth and ensure access to affordable, clean energy.

Click the arrows to explore how Medline supports UN SDGs.
Ethics & Compliance Global Health Community Impact Sustainability Inclusion & Diversity Employee Health & Well-being
1 No Poverty
End poverty in all its forms everywhere
2 Zero Hunger
End hunger, achieve food security and improved nutrition and promote sustainable agriculture
3 Good Health & Well-being
Ensure healthy lives and promote well-being for all at all ages
4 Quality Education
Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
5 Gender Equality
Achieve gender equality and empower all women and girls
6 Clean Water & Sanitation
Ensure availability and sustainable management of water and sanitation for all
7 Affordable & Clean Energy
Ensure access to affordable, reliable, sustainable and modern energy for all
8 Decent Work & Economic Growth
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
9 Industry, Innovation & Infrastructure
Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation
10 Reduced Inequalities
Reduce inequality within and among countries
11 Sustainable Cities & Communities
Make cities and human settlements inclusive, safe, resilient and sustainable
12 Responsible Consumption & Production
Ensure sustainable consumption and production patterns
13 Climate Action
Take urgent action to combat climate change and its impacts
14 Life Below Water
Conserve and sustainably use the oceans, seas and marine resources for sustainable development
15 Life On Land
Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss
16 Peace, Justice, & Strong Institutions
Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
17 Partnership for the Goals
Strengthen the means of implementation and revitalize the global partnership for sustainable development